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PRIVACY & COOKIE POLICY

Privacy Policy

This Privacy Policy describes how Astounding Skin Aesthetics (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Information We Collect: We may collect the following personal information from our clients:

  • Names

  • Phone numbers

  • Email addresses

  • Medical history forms

  • Consent forms

2. Use of Personal Information: We collect this information to provide our clients with high-quality services and ensure their safety during treatments. The primary purposes for which we use personal information include:

  • Verifying client identities

  • Assessing medical suitability for treatments

  • Providing personalised care and treatments

  • Facilitating communication and appointment scheduling

  • Processing payment transactions

  • Ordering prescription items (when necessary)

  • Sending important updates, reminders, and relevant information

  • Conducting marketing and promotional activities (with consent)

3. Data Protection and Security: We implement strict security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. This includes:

  • Using secure systems and encryption technologies to safeguard data transmission

  • Restricting access to personal information to authorized personnel only

  • Regularly updating and maintaining security protocols

  • Implementing strict data retention policies

4. Sharing of Personal Information: We do not sell or share personal information with third parties for their direct marketing purposes. However, we may share personal information under the following circumstances:

  • With consent from the client for specific purposes

  • When required by law or legal process

  • With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support)

  • In the event of a merger, acquisition, or sale of our business assets, where client information may be transferred to the acquiring entity

5. Marketing Communications: We may use client contact information, with their consent, to send marketing communications about our services, special offers, and relevant updates. Clients have the right to opt out of receiving such communications at any time.

6. Client Rights and Choices: Clients have the right to access, correct, update, or delete their personal information held by us. They can also withdraw consent for certain uses of their data. To exercise these rights or for any privacy-related concerns, clients may contact us using the information provided below.

7. Data Retention: We retain client personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children’s Privacy: Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly.

9. Changes to the Privacy Policy: We reserve the right to update this privacy policy periodically. Any modifications will be effective upon posting the revised version on our website. Clients are encouraged to review this policy periodically for any changes.

10. Contact Us: If you have any questions, concerns, or requests regarding our privacy practices or this privacy policy, please contact us at:

Astoiunding Skin Aesthetics

Windmill Surgery, 150 Longford Road, Longford, Coventry, CV6 6DR

By using our services or providing your personal information, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your information as described herein.

Cookies in use on this site and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect

  • Improve the speed/security of the site

  • Continuously improve our website for you

  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass data to advertising networks

  • Pass personally identifiable data to third parties

  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Our own cookies

We use cookies to make our website work including:​ Allowing you to add comments to our site. There is no way to prevent these cookies being set other than to not use our site.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use: Google Analytics

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more aboutmanaging cookies with antispyware software.

Effective Date: 15.11.23

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